Privacy Policy

Welcome to Shoe Trend Sole (“we”, “us”, or “our”). We are committed to protecting your privacy while providing you with a seamless shopping experience for our fashionable footwear collection. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.shoetrendsole.com.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our PCI-compliant systems), and phone number.
• Browsing Information: We collect data about your interactions with our website, including pages visited, products viewed, and browsing patterns.
• Device Information: We may collect information about the device you use to access our site, including IP address, browser type, and operating system.
• Communication Data: When you contact our customer service, we retain records of those communications.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for our stylish boat shoes, heels, sandals, and sneakers
• Provide secure payment processing through Visa, MasterCard, JCB, and PayPal
• Improve and personalize your shopping experience
• Communicate with you about orders, products, and promotions
• Enhance website functionality and security
• Comply with legal obligations and prevent fraud

3. Data Sharing and Disclosure

We value your privacy and only share your information when necessary:

• Service Providers: We share information with trusted third parties who assist with payment processing, shipping, and website operations, all bound by confidentiality agreements.
• Legal Compliance: We may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

As a global footwear retailer (excluding Asia and select remote areas), we implement robust security measures:

• All transactions are encrypted using industry-standard SSL technology
• Payment information is processed through PCI-compliant systems
• We do not store complete payment details on our servers
• Data is stored on secure servers with limited access

While we implement these measures, no internet transmission is 100% secure. We encourage you to protect your account with a strong password.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request information about data processing
• Withdraw consent where applicable

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and improve performance
• Deliver targeted advertisements (you may opt-out)

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers worldwide (excluding Asia and select remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.